Member Support Services

General Questions & Information

Requester should contact Deb Greiner by phone or text to (773) 744-8138. 

MEMBERS ONLY RESOURCES

Additionally, we wanted to provide our members with extra resources as a perk to remaining a member.  Our ACE reps are committed to providing resources that will aid and assist you in providing person-centered activities.  As a member you will have access to areas of the IAPA web page from which non-members will be restricted. articles, activities, how-tos, You Tube-restricted access to videos, and recommended links, to name a few.   As a member you will be provided with a log-in password to access these resources.

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TECH SUPPORT

While we expect things to run smoothly, we know that Old Murphy is still alive and kicking and his law still prevails:  “If it can go wrong, it will!”   Please contact Carol Edwards with your web use or member Log-in support issues.  Her information is as follows:

PHONE OR TEXT  (217) 494-9659 – Monday – Friday  9:00 A.M to 5:00 P.M. Central Time.                                                                                                                              Texts received after hours will be answered the following day.    State Member name, contact info, and a short description of the problem.

E-MAIL (allow 2 to 3 business days)  MSS.IAPA@comcast.net                                                                                                                                                                                            Every effort will be made to contact you within 1 business day; however responses will not be made on holidays or weekends. Email:  Subject line: “Members Only Question.”  Please state member name, a description of the problem, and complete preferred contact information. Please include a contact phone number as well.

FAILED TO RECEIVE A RESPONSE?

If you fail to receive a response via any one of these options, please send an email to IAPA Past President Deb Greiner at dgreiner1957@gmail.com, or text her at (773) 744-8138.